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Home / Trouble Shooting / Blank Page and or Error 404 when accessing the Application

Blank Page and or Error 404 when accessing the Application

After installation when I open the default web page to access the software I receive a blank page or error 404.

  • Check that you have entered the correct address in the address bar of your web browser. Make sure the address takes the form http://localhost/InfoTime where InfoTime is the name of the Virtual Directory you entered during the installation.
  • If you have Skype installed make sure that it is set to not use port 80 for communications. To check this open Skype and go to Tools – Options. From the list of options down the left hand side select Advanced – Connection. You will see a tick box marked ‘use port 80 and 443 as alternatives for incoming connections’ untick this and reboot your computer then try accessing InfoTime again.
404 errorblank pageUnable to access the application Trouble Shooting

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Help Topics

  • 2Additional Modules
  • 15Common Tasks
  • 8Configuration
  • 4Employee File
  • 3Hardware
  • 5Installation
  • 4Leave Planner
  • 9Navigation
  • 5Schedule Planner
  • 6Timesheet
  • 3Trouble Shooting

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